Terms of Service

Agreement to Terms

By accessing or using the website and services of Wood Floors No Sanding, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

Services Description

Wood Floors No Sanding provides hardwood floor refinishing services, including but not limited to no-sanding refinishing, deep cleaning, touch-ups, and maintenance services. All services are subject to availability and our professional assessment of your floors.

Quotes and Assessments

Free assessments and quotes provided by Wood Floors No Sanding:

• •Are estimates based on visual inspection and customer-provided information
• •May be adjusted if conditions differ from initial assessment
• •Are valid for 30 days from the date provided
• •Do not constitute a binding contract until formally accepted by both parties

Service Recommendations

We provide honest professional recommendations based on floor condition. We reserve the right to decline service if we determine that no-sanding refinishing is not appropriate for your floors. In such cases, we may recommend traditional sanding or refer you to a qualified specialist.

Payment Terms

Payment terms will be specified in your service agreement and may include:

• •Deposit requirements
• •Payment schedule milestones
• •Accepted payment methods
• •Late payment penalties if applicable

Cancellation and Rescheduling

Cancellations or rescheduling requests should be made at least 48 hours in advance. Cancellations with less notice may result in forfeiture of deposits or rescheduling fees.

Warranties and Guarantees

We stand behind our work. Specific warranties will be outlined in your service agreement and may include:

• •Workmanship warranties
• •Finish product warranties (as provided by manufacturers)
• •Conditions that void warranties (improper maintenance, damage, etc.)

Warranties do not cover damage from misuse, accidents, natural disasters, or failure to follow care instructions.

Customer Responsibilities

Customers are responsible for:

• •Providing accurate information about floor condition and history
• •Removing or protecting personal property and furnishings as instructed
• •Ensuring access to work areas on scheduled dates
• •Following post-service care instructions
• •Notifying us of any concerns within reasonable timeframes

Limitation of Liability

To the fullest extent permitted by law, Wood Floors No Sanding shall not be liable for indirect, incidental, special, or consequential damages arising from our services. Our total liability shall not exceed the amount paid for the specific service in question.

Text Message Terms

By opting in to receive text messages, you agree that we may send you service-related messages, appointment reminders, and other communications. Message and data rates may apply. You can opt out at any time by replying STOP.

Intellectual Property

All content on this website, including text, images, logos, and design, is the property of Wood Floors No Sanding and is protected by copyright and other intellectual property laws.

Dispute Resolution

Any disputes arising from these terms or our services shall be resolved through good-faith negotiation. If negotiation fails, disputes will be resolved under the laws of the State of Delaware.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective upon posting to this page with an updated "Last Updated" date.